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Sign-in and account recovery

  1. Open app.txcast.com.
  2. Choose Google or enter the email and password used for your account.
  3. Complete email verification if prompted.

Email verification protects organisation actions. Until it is complete, the app may allow you to view the verification screen but reject workflow, credential, or organisation changes.

  1. Select Forgot password on the sign-in screen.
  2. Enter the account email.
  3. Open the reset email and choose a new, unique password.
  4. Sign in again on every device.

For security, a successful password reset ends existing sessions and revokes agent credentials owned by that user. Recreate only the credentials you still need.

Sensitive changes, such as creating an agent credential, may require a recently created session. Google-only users can sign out and sign back in, then retry the action within ten minutes.

  • Check spam or quarantine folders for verification and reset messages.
  • Confirm you entered the exact account email.
  • Request a new link if the previous one expired; only use the newest message.
  • Contact hello@txcast.xyz if delivery still fails.

Never forward a recovery link or send support your password.