Billing, subscriptions, and seats

Billing applies to standard organisations. Personal organisations remain single-owner workspaces.

View the current plan

Open Organisation settings → Billing to review subscription status, enabled entitlements, and seat capacity. The billing provider’s portal handles payment-method and invoice changes when a subscription is active.

Change a subscription

1. Confirm you are in the intended organisation.
2. Review the new plan’s features and seat limit.
3. Complete checkout or open the provider portal.
4. Return to txcast and wait for the signed provider update to be processed.

Do not repeat checkout if the provider shows success but the app is still updating. Refresh after a short delay or contact support with the organisation name and provider receipt ID—never full payment details.

Seat behavior

The owner always has a seat. Pending invitations reserve capacity. A downgrade keeps memberships but may leave lower-priority members unseated; it does not delete them.

To free capacity:

1. revoke unused invitations;
2. review current seat assignments; or
3. remove a membership only when the person should no longer belong to the organisation.

Unseating immediately blocks organisation access and disables that user’s agent credentials through live authorization checks.