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Troubleshooting

  1. Confirm the current organisation, account, and chain.
  2. Refresh the page to read current resource versions and execution state.
  3. Read the complete validation or error code, including its field path.
  4. Check whether your membership is seated and your role permits the action.
  5. For onchain work, inspect the transaction on the correct chain explorer.
  • Do not repeatedly sign or broadcast while state is unclear.
  • Reuse the same idempotency key for the same uncertain agent mutation.
  • Refresh and compare after a version conflict.
  • Cancel and restart when a published run’s frozen data is wrong.
  • Never share credentials, private keys, seed phrases, signatures, or sensitive calldata with support.

If the guide does not resolve the issue, email hello@txcast.xyz with the correlation ID, organisation name, public transaction hash if safe to share, and a sanitized description.